B2B INQUIRY
Your source for repair parts
Purchase genuine Motorola Parts from our global network of certified suppliers and distributors
Why choose genuine Motorola Parts?
With Motorola Parts, smartphone repairs are easier than ever. The parts you need are just a few clicks away. Plus, using genuine Motorola Parts helps keep your phone covered under the remainder of its original manufacturer’s warranty.
Replacing a display
Aftermarket parts can vary in quality and may also void your phone’s original warranty. With OEM (Original Equipment Manufacturer) parts, you can be sure your replacement display will be compatible with your phone’s built-in rendering hardware – so on-screen colors look the same and details are as sharp as ever.
Whether you’re looking to repair your own phone or you’re a repair shop or distribution center in need of service parts, always insist on the real thing: genuine Motorola Parts.
Replacing a battery
An aftermarket replacement battery can restore power to your phone, but it may not give you the same life and performance efficiency as an OEM battery. Are non-OEM parts worth the risk?
While cheaper in the short term, aftermarket parts won’t last as long as OEM parts, and their quality cannot be guaranteed. Only genuine Motorola Parts guarantee the top performance you expect from your phone.
Benefits of choosing Motorola Parts
Your phone is as good as new when repaired with genuine Motorola parts, sourced directly from Motorola-certified suppliers. And when you keep your phone longer, rather than replacing it because of a damaged part, the benefits extend both to your wallet and to the environment.
We want you to be happy with your parts purchasing experience.
Count on Motorola for:
Parts availability from global distribution centers
Reliable parts quality and performance
Guaranteed device compatibility
Maintained warranty coverage
Convenient repair service options
Customer support
When you purchase genuine Motorola Parts, not only are your parts covered by a manufacturer’s warranty, all parts inquiries are handled directly by our customer care agents.
We can also answer questions about recycling and/or safe disposal of used or broken parts.
For qualified enterprise customers, we offer forecast-driven lead times, so that your parts arrive when you need them. Plus, technical assistance is available to enterprise customers for out-of-warranty (OOW) repairs performed with Motorola Parts.
Genuine Motorola Device Repair tools can be procured via Motorola-certified distributors and suppliers.
How to find genuine Motorola Parts
We want to make your parts purchasing experience as simple as possible. On our support center page, please indicate whether you are a new or existing customer, a parts dealer/reseller, or a repair center.
Our customer support team can answer warranty questions, initiate repair services, connect you with local parts distribution centers, and more.
Frequently asked questions
Motorola-certified Motorola Parts can be purchased either from our distribution centers or from Motorola-authorized service centers (MASC). Contact us to learn more about purchasing Motorola Parts in your region.
All Motorola-certified Motorola Parts are new.
Yes. DIY sites like iFixit offer tutorials and other information about self-repair. Choose genuine Motorola Parts for best results - and to keep your phone under warranty (when applicable). Evidence of post-repair functionality issues caused by improper repair may render remaining warranty void.
Yes. You can contact customer support to facilitate both in-warranty and out-of-warranty repairs. And you can check your warranty status by looking up your IMEI number here.
Yes. Contact us here for all parts inquiries and order-related concerns. Motorola’s support center can also answer questions about recycling and/or safe disposal of used or broken parts. Ask your customer support representative about on-demand technical assistance for OOW (out-of-warranty) repairs performed with Motorola Parts.
Contact our customer support team here.
Yes. Any repair performed using a non-OEM replacement part will void the remainder of your phone’s original warranty. To keep your device covered under its remaining original warranty, use only Motorola-certified Motorola Parts when performing a repair.