In the US, specific hearing aid compatibility (HAC) performance can help clarify how certain wireless phones perform for users with hearing aids and hearing impairment. To determine if a product is hearing aid compatible as determined by ANSI C63.19-2019, please look for the HAC logo on the phone’s packaging. Also, please look for, and be advised of, the following explanatory statements in product documentation.

• 1. This phone is hearing aid compatible as determined by ANSI C63.19-2019.
• 2. This phone has been tested and certified for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Consult your service provider or the manufacturer of this phone for information on hearing aid compatibility. If you have questions about return or exchange policies, consult your service provider or phone retailer.
• 3. The ANSI C63.19-2019 standard does not use the M/T rating system for showing the hearing aid compatible of the phone that older version of the standard used, instead, the 2019 version of the standard uses the conversational gains for the phone’s hearing aid compatible capabilities.
• 4. The volume control performance has been evaluated according to ANSI C63.19-2019 and waiver DA-23-914. The lowest conversational gain is xx dB with a hearing aid, and yy dB without a hearing aid

Results will vary depending on the user’s hearing aid and hearing loss. If your hearing aid happens to be vulnerable to interference, you may not be able to use a rated phone successfully. Trying out the phone with your hearing device is the best way to evaluate it for your personal needs. To couple the device to your telecoil equipped hearing aid, switch your hearing aid to the “T” or telecoil setting. Then, enable the ‘Hearing Aid’ mode feature on your motorola phone with the following sequence: Apps > Phone > Menu > Settings > HAC mode settings.

motorola mobility hearing aid compatible phones have been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Contact your service provider or motorola for information on hearing aid compatibility. If you have questions about return or exchange policies, contact your service provider or phone retailer.

current HAC models^*

Last updated: 2-August-2024